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Almaty

Note: CHECK IN -15:00/ CHECK OUT-12:00

can only be guaranteed if the room is reserved and paid for the previous night. In case of delay of the guests' check-out, the payment will be charged as follows:  

till 18:00 p.m. after check out time: the Hotel charges payment for the half of twenty-four-hours according to the Hotel's rates; after 18:00 p.m.: the Hotel charges payment for the full twenty-four-hours.

Hotel shall provide the guests staying at hotel with the following privileges: complimentary access to Spa facilities of the Hotel for all guests staying at the hotel. Hotel provides the guests staying at Club rooms, VIP rooms and Presidential Suites with the following privileges: 24 hour personalized service in designated Club InterContinental Lounge (hereinafter Club Lounge);  

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In case of any changes into the dates of arrival and departure of the guest, no-show of the guest at the check-in date or cancellation of the reservation less than 72 hours (96 hours for group) prior to arrival of the guest, the Client is obliged to pay Hotel the cost of reserved rooms for one night accommodation (including all taxes)  


In the event that there are No-Shows (When the guest has failed to register at the reception and accommodate the reserved.

   
   


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